FAQ
Find quick answers to the most common questions about our bags, materials, and delivery. Every detail matters!
Shipping
How long to receive it?
We ship exclusively through trusted, sensitive logistics lines.
Every parcel is handled with care ensuring a 100% delivery rate.
USA : 6 to 9 Business days
EUROPE : 7 to 10 Business days
You can track your order by clicking here.
Does it come with the box?
To guarantee smooth logistics and avoid customs issues, we ship the item securely without the original packaging.
Contact Us ?
For any questions about your order, our team is available 24/7.
Email: Arcastudio@outlook.com
Weekdays: we usually respond within 6 hours
Weekends: responses within 12 hours
About the set
What Material is used ?
We have specifically chosen this premium wool for its superiorsoftness, exceptionalwarmth, and naturalbreathability, ensuring maximum comfort and a luxurious feel that lasts. It's designed to provide cozy warmth without the bulk.
Can I return or exchange it if I’m not satisfied?
Yes, you can return or exchange your item if you’re not fully satisfied, as long as it’s unused and returned within the allowed period.
Identical Replica