FAQ
Find quick answers to the most common questions about our bags, materials, and delivery. Every detail matters!
Shipping
How long to receive it?
We ship exclusively through trusted, sensitive logistics lines.
Every parcel is handled with care ensuring a 100% delivery rate.
USA : 6 to 9 Business days
EUROPE : 7 to 10 Business days
You can track your order by clicking here.
Contact Us ?
For any questions about your order, our team is available 24/7.
Email: Arcastudio@outlook.com
Weekdays: we usually respond within 6 hours
Weekends: responses within 12 hours
About the hoodie
How should I care for it?
We recommend washing it inside out on a cold, gentle cycle and air-drying it to preserve the fabric and glitter fibers.
How does it fit?
The hoodie features a relaxed, modern fit with a slightly structured silhouette. Take your usual size for the intended look.
What materials is the hoodie made from?
It’s made from a soft cotton-blend fabric with integrated glitter fibers, designed to be durable while remaining comfortable and breathable.